Do you have any questions or reason for complaint?
We look forward to hearing from you. You can reach us from Monday to Friday, 9 a.m. to 4 p.m. on +49 951 70057719 or at any time by email: service@tomfyfe.com
Everything clarified and you want to exchange or return an item?
If your garment doesn't fit and you want to try on a different size, you can easily order the new size in our shop and send the previous item back to us free of charge. Of course, returns are also free for other reasons. The refund is usually made within a week after receipt of your return.
Please mark the items you will be returning on the delivery note/return slip. Please give us a brief reason for the return so that we can optimize our products.
You can create the return label using the following link:
Please mark the items you will be returning on the delivery note/return slip. Please give us a brief reason for the return so that we can optimize our products.
You can create the return label using the following link:
Please mark the items you will be returning on the delivery note/return slip. Please tell us the reason for the return so that we can optimize our products. We do not offer free returns for orders from the EU. Make sure that your return can be tracked.
Please note
The return must be in its original condition if possible. We ask that items be returned in their original packaging . For reasons of hygiene, clothing that is worn directly on the skin may only be tried on over your own clothing . In particular, the goods must still have the original label on them.